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Division 03 · Retail, Lounges & Hospitality

Create a cigar business that works beyond the opening night

Cigar retail and hospitality projects need to work operationally as well as visually. Cigar Projects brings practical cigar-retail experience to concept development, humidor planning, assortment, supplier strategy, merchandising, procedures and launch preparation.

Shops

Cigar shop development

For new or redesigned cigar shops, we can help define the concept, role of the humidor, product mix, display logic, supplier approach, operational flow and opening plan. We can work alongside architects and designers to ensure the cigar-specific requirements remain practical.

Lounges

Cigar lounge concepts

A lounge needs a clear operating model in addition to attractive interiors. We can advise on the cigar proposition, humidor and retail integration, service approach, merchandising, supplier relationships, customer experience and the commercial role the cigar programme should play.

Hospitality

Hotels, resorts and private clubs

Hospitality cigar programmes can range from a curated humidor to a full lounge or proprietary cigar. Cigar Projects can help structure the offer, select products, establish suppliers, develop presentation and procedures, and support a private-label component where appropriate.

Scope

Areas we can support

  • Concept and commercial positioning
  • Cigar-specific input to layouts and design briefs
  • Walk-in or cabinet humidor planning
  • Assortment and category structure
  • Supplier and distributor strategy
  • Buying approach and opening inventory
  • Merchandising and display
  • Operating procedures and stock handling
  • Staff knowledge and service framework
  • Private-label / house cigar development
  • Opening and launch support
  • Review and improvement of existing cigar retail operations
Proof of work

We operate the retail model we advise on

Three La Casa del Habano boutiques — in Antigua, St. Kitts and Samnaun, Switzerland — were developed and are operated within our wider group. That experience of humidors, assortments, suppliers, duty-free environments and daily shop operations is what informs our retail and hospitality work.

Cigar retail and humidor environment
Start the conversation

Planning a cigar shop, lounge or hospitality programme?

The earlier cigar-specific requirements are considered, the easier it is to avoid expensive changes later in the build or operating process.

Discuss a Retail or Hospitality Project